Payment FAQs (& Answers)
This section covers a few of the frequently asked questions
the "PAYMENT" issues relating to the purchase of Marketing Cards.
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Can I pay when I receive the cards?
No. Marketing Cards are individually designed
for every customer and payment is required in advance.
Do I have to pay in full before I see a proof?
Yes. Payment by cheque (payable to PITS) or
credit card is required in advance.
Do you offer credit facilities?
No. However, we can accept payment by credit
Do you give a guarantee?
Yes. If Marketing Cards make an error we
guarantee to put it right. Please note however, that we provide
a visual proof for careful scrutiny and approval by the customer. Once
a customer has signed their approval to this proof, then any spelling
or content errors are the responsibility of the customer. If something
changes from the proof which was approved, then Marketing Cards will
put it right or agree a compromise solution with the customer.
Is there discount for regulars?
Yes. Marketing Cards offer Term
Card Price Reductions for a schedule of orders confirmed up to
60 months in advance.
We cannot raise any cheques without an invoice for the value of the
payment requested in advance of the arrival of the cards?
Yes; please request a pro-forma invoice when
placing your order.
To whom do I make the cheque payable?
Please make cheques payable
to PITS or Pitscards (NOT Marketing Cards)
and include your full name and address on the reverse.
Why will you not commence my card until you have received payment?
We do not accept verbal or written orders until
a secure payment method has been agreed as we begin to incur costs immediately
once we agree to start a job. If a job does not proceed for whatever
reason then Marketing Cards reserve the right to levy a design fee from
a minimum of £50+vat.
When will my order be ready for dispatch?
Once you have approved your visual card proof
ready for production then it is allocated space on our print production
batch. These batches go to print approximately every 2 to 6 weeks depending
on demand at the time. This process typically takes 5-10 working days
to complete. Therefore, the quickest we could ever supply your card
would be 2 weeks and the slowest might be up to 8 weeks. Usually it
is somewhere in between, however please let us know if you require your
cards in a different time-frame whereupon we can advise you accordingly.
Marketing Cards regret that we are unable to accept any orders where
time is of the essence.
What happens if I change my mind and want to cancel my order?
No problem, however Marketing Cards reserve
the right the charge a cancellation fee from £50+VAT if work has
commenced on your job.
Easy To Order
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